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Privacy Policy – ThermoFlow Nutra


Privacy Policy – ThermoFlow Nutra

Last updated: 05/05/2025

Note: ThermoFlow is a commercial brand owned and operated by Zyon Urbano Ltda, a legally registered company. All references to “we,” “our,” or “the company” in this document refer to Zyon Urbano Ltda, acting through its brand ThermoFlow for the purposes of selling and delivering its health and wellness products and services.

1. Information We Collect

When you place an order on our website or submit your information through forms, we may collect the following data:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Payment details (processed through secure third-party providers)

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your order
  • Send SMS or email messages related to your order, bonus content, or access to the NutraSlim app
  • Provide customer support
  • Share relevant updates, promotions, or product recommendations

3. SMS Communications

By completing a purchase, you give us permission to send you text messages (SMS) related to:

  • Order confirmations
  • Access instructions
  • Bonus content delivery
  • Important support notifications

You may opt out at any time by replying STOP.
Standard message and data rates may apply depending on your mobile carrier.

4. Data Sharing

We do NOT sell or share your personal information with third parties for marketing purposes.

We may only share your data with trusted service providers who help us operate our business, including:

  • Payment processors
  • Email and SMS delivery platforms (such as Twilio)
  • Shipping and logistics partners

All third parties are contractually obligated to protect your data and use it only as instructed.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Opt out of communications
  • Request deletion of your personal information

To exercise your rights, contact us at: support@lifeflow.fun

6. Data Security

We apply appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page will always reflect the latest version.

8. Contact

If you have any questions, feel free to contact our support team:
Email: support@lifeflow.fun